The top-ranked sparky in your area isn't better than you.
They've just got more reviews.
Trades CRM runs quietly in the background and does the three things you never get time for: it answers every enquiry the second it lands, chases every quote, and asks every finished job for a Google review. You just get a WhatsApp when there's a lead worth calling back.
Three quiet leaks between a lead and a paid job.
You're already paying to get the phone to ring. Here's where those leads slip away — and how Trades CRM plugs each one.
Missed calls while you're on the tools
A lead rings, you can't answer, they call the next sparky. That job's gone before you've climbed down the ladder.
Quotes sent, then silence
You fire off a quote and never hear back. No time to chase it — so it quietly dies in the inbox.
Not enough Google reviews
The top sparky has 200 reviews; you've got a handful — so you sit below them in the rankings and the job goes to them.
We didn't invent Leak 01. We counted it.
On one Australian electrical contractor's phone system, a week of call logs showed about 78% of inbound calls going unanswered — four answered, roughly fourteen abandoned. One caller rang seven times, and once waited 4 minutes 59 on hold before giving up.
Every one of those was a job going to whoever picked up. We rebuilt the call flow so unanswered calls reach an AI receptionist in 40 seconds instead of dying on a half-hour hold.
Straight up: that was phone-system work, not Trades CRM — so we're not claiming this as a Trades CRM result. It's why we built it. Trades CRM closes the same leak on the follow-up side: every enquiry answered in 30 seconds, every quote chased, every finished job asked for a review.
Set it once. It runs while you work.
A lead comes in
From your website, a missed call or a message — it lands in one tidy pipeline instead of five different places.
They get a reply in 30 seconds
An instant WhatsApp + email goes to the customer, and you get a ping with their details so you can call back warm.
Follow-ups & reviews, handled
Quotes chase themselves, jobs get booked with reminders, and finished work auto-asks for a Google review.
Everything, done-for-you.
- Instant WhatsApp + email reply to every new lead
- 30-second alert to you with the lead's details
- Automatic quote follow-ups (24h & 72h)
- Job booking with reminders
- Automatic Google-review requests on completed jobs
- One simple pipeline & app for every enquiry
- We build it around your business — you don't touch a thing
Everything above, set up for you. Billed in AUD. 14-day free trial, no lock-in — we set it up on the call.
- 14-day free trial
- No lock-in contract
- Done-for-you setup included
No card needed to book — the trial starts once it's built for you.
Works with what you already run.
You don't have to change how you quote or invoice. We wire this around your existing tools — and if you don't run any, it works on its own.
- Built in: WhatsApp & email, Google Calendar, Google Business Profile reviews, Stripe
- We've built these before: ServiceM8 and 3CX — we run both day to day for a working Australian electrical contractor
- Tell us what you run — simPRO, Tradify, AroFlo, Fergus, Xero, MYOB: we scope the connection on the call before you commit to anything
We'd rather say "we'll scope it" than promise an integration that doesn't exist yet.
Questions, sorted.
What actually happens on the 15-minute call?
I show you the system running, ask how leads reach you today, and tell you straight whether it's worth it for your setup. If it is, I build yours and your 14-day trial starts from there — you're not setting anything up yourself. No pitch deck, no obligation, and no card needed to book.
Do I need to be techy to use it?
No — that's the whole point. We set it all up around your business. You just get a WhatsApp when a lead comes in; the rest runs itself.
Does it spam my customers with SMS?
Never. It uses WhatsApp and email only — the professional way customers actually want to be contacted. No SMS blasting.
How does it get me more Google reviews?
When you mark a job done, it automatically sends the customer a friendly request with your Google review link. More reviews lift you in the local map rankings, so more people call you first.
What happens after the 14-day trial?
If it's earning its keep, it's A$297/month with no lock-in — cancel any time. If it's not for you, walk away, no drama.
Will it work with my current number and website?
Yes. We connect it to your enquiry form and channels during the done-for-you setup so leads flow straight into your pipeline.
More reviews. More callbacks. More jobs.
Switch it on in a day, try it free for 14. If one extra job doesn't pay for it, you've lost nothing.
Book a 15-min demoNot ready for a call? Email rami@emergedigital.com and I'll send the details — no pitch.